Don’t Hire Any Shredding Company Until You’ve Asked Them
These Ten Revealing Questions

INFORMATION SECURITY

1. What type of shredding services do you offer?

There are three types of shredding services. On-site shredding is the most secure because all confidential materials are shredded on-site, at your location. Off-site shredding means that all material is brought back to the company’s facility for shredding. But not before it has been hand sorted to maximize its recycling value. This can put your organization at risk. A more secure alternative to off-site shredding is remote shredding because all materials are shredded on the same day they are picked up and these confidential documents are never touched by shredding company employees.

ShredQuick offers both on-site and remote shredding.

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2. Will any of your employees ever touch my confidential documents?

Off-site shredding companies get top dollar for recycling your paper, because they separate the white documents (like copy paper and stationery) from the colored documents (such as yellow legal paper and file folders). So if you choose off-site shredding, someone will have to hand sort all of your confidential documents. This unwanted access to your confidential information can expose your customers to identity theft and fraud...and expose your organization to severe fines, bad publicity and lost business.

ShredQuick never touches your confidential materials for any reason.

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3. Are you NAID AAA Certified?

The National Association for Information Destruction (NAID) acts as an independent auditor, checking a shredding company’s compliance in 22 critical areas, including everything from shred size to employee background checks. They award their highest rating, “AAA Certified,” to only a handful of companies that offer the ultimate in secure document shredding. In fact, of the 142 shredding companies operating in Florida, only 30 have been AAA Certified by NAID. But buyer beware! Some unscrupulous shredding companies will claim to be AAA NAID Certified just to get your business. Make sure to ask for a copy of their NAID AAA Certified certificate as proof of their standing.

ShredQuick was the first shredding company in the area to be AAA NAID Certified.

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4. Do you prescreen employees for criminal activity and also test them for drugs?

There are some people that you just don’t want anywhere near your office…especially if they might have access to your confidential information. Ask for proof that an independent auditor (like NAID) has reviewed the criminal background checks conducted by the shredding company on all their employees that come in contact with confidential information. And that these same employees undergo random drug testing.

ShredQuick performs criminal background checks on all our employees and uses a firm to conduct ongoing random drug tests of every single member of our organization. We also submit to an independent audit of these checks and tests by the NAID.

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CUSTOMER SERVICE

5. Do you offer an “On Time or Shred Free” service guarantee?

You can’t afford to hire a shredding company that misses your pickup day, because that means your shred bins are overflowing. It also means that your confidential documents could fall into the wrong hands. Insist that your shredding company offers an “On Time or Shred Free” service guarantee.

ShredQuick offers an “On-Time or It’s Free” Service Guarantee. If we miss your regularly scheduled appointment, we’ll shred your confidential information for free!

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6. Will you offer free information security training for my staff?

It’s not enough for a shredding company to just shred documents. It’s equally important that they train your staff to protect your confidential information.

ShredQuick first audits how your organization handles confidential data and then we provide information security training for your entire staff; all at no extra charge.

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7. Can you shred three ring binders, CDs and hard drives or do you just shred paper?

Most shredding companies use outdated equipment that can’t shred anything but paper. That means someone may have to sift through your bins, take out the binders and snap open the rings to remove the documents. But there is a better way. Some shredding companies have invested in high tech shredding trucks. This technologically advanced equipment shreds everything, including paper, binders, CDs and even hard drives.

ShredQuick uses high tech trucks that can shred almost anything from three ring binders to CDs and even hard drives.

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8. What kind of insurance protection do you provide?

All shredding companies provide general liability insurance to protect their customers in the unlikely event that confidential documents fall into the wrong hands. However, most limit this protection to $1,000,000. Additionally, few shredding companies take the extra step to supplement this coverage with Errors & Omissions Insurance. Make sure your shredding company provides at least $3,000,000 in general liability insurance as well as Errors & Omissions insurance.

ShredQuick exceeds industry standards with general liability insurance coverage of $3,000,000 as well as Errors & Omissions insurance.

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PRICE

9. Are there any hidden charges?

Some shredding companies will quote you a low, low price and then they’ll slam you with hidden fees like fuel charges, security fees and pick up fees. Other shredding companies charge by the minute to shred your documents. So you’re actually paying them to go slow. Get an exact quote in writing and always ask if there are any additional charges. That way you can be sure the price they quote is the price you’ll pay.

ShredQuick provides our services for a low fee, with no hidden charge.

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10. Do you give your regular service customers discounts on purges?

Customers who receive on-going service from their shredding company, should get a better price on annual file purges than a one-time customer. Before choosing a shredding company, ask what kind of “purge discount” they give their regular customers.

ShredQuick gives a 10% purge discount to all our regular customers.

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